19+ Years of Experience
0+ Projects Delivered
10+ Certifications
About

Personal Introduction

With over 15 years of experience evolving from financial system support to Senior Infrastructure Management, I specialize in architecting secure, high-availability hybrid environments using Azure and Fortinet security stacks. My career is defined by leading successful cloud transformations that reduce costs and enhance resilience, all while ensuring 99.9% system uptime through expert technical leadership.

Objective

Career Goals

To leverage my 10+ years of expertise in network engineering, cloud architecture, and cybersecurity to drive digital transformation and infrastructure resilience for forward-thinking organizations. I aim to deliver secure, scalable hybrid cloud solutions, combining Microsoft Azure, Fortinet security fabric, and enterprise networking, to reduce operational costs, strengthen security posture, and ensure 99.9% uptime for mission-critical systems. Seeking a Senior Network Engineering or Infrastructure Management role where I can lead cloud migration initiatives, mentor technical teams, and align IT strategy with business objectives in the financial services or enterprise sector.

Summary

Professional Summary

Results-driven Infrastructure Manager with 10+ years architecting secure, high-availability network environments across financial services and enterprise sectors. Proven expertise in Microsoft Azure (Solutions Architect, Security Engineer), Cisco networking (CCNA), and Fortinet security stack (FortiGate, FortiManager, FortiAnalyzer). Delivered 50% operational cost reduction through cloud migration and infrastructure optimization. Seeking Senior Network Engineering role to drive cybersecurity resilience and cloud transformation initiatives.

Professional Experience

Professional Experience

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Sep 2024 - Present

IT Manager

• Architect hybrid cloud infrastructure integrating Azure AD with on-prem Active Directory, enabling seamless identity management • Implement FortiGate next-gen firewall policies reducing security incidents by 40% through granular traffic inspection and intrusion prevention • Administer WSUS patch management maintaining 95% critical update compliance within 48-hour deployment windows • Manage MS-SQL database clusters supporting trading platforms with 99.9% uptime

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Feb 2023 - Sep 2024

IT Infrastructure Manager

• Engineered Fortinet security fabric (FortiGate/FortiSwitch/FortiAP). • Optimized Azure resource allocation through rightsizing VMs and reserved instances. • Designed site-to-site VPN architecture connecting branch offices with 99.5% uptime and automated failover • Managed MS-SQL high-availability groups ensuring RPO <15 minutes for critical financial databases • Implemented Azure AD Conditional Access policies enforcing MFA

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Aug 2022 - Jan 2023

IT Manager

• Installed, configured, and administered Windows Server, Active Directory, Group Policy, file shares, WSUS, WDS, and FortiGate firewall • Developed and implemented IT infrastructure strategies, policies, and procedures • Monitored and maintained IT systems, networks, and applications ensuring optimal performance

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Oct 2019 - Jul 2022

IT Manager

• Spearheaded Sophos XG firewall deployment replacing legacy infrastructure, improving threat detection accuracy by 35% • Led IT team of 4 technicians through ITIL-based change management processes, achieving 98% on-time project delivery • Implemented WDS automated imaging reducing workstation deployment time from 4 hours to 45 minutes • Established disaster recovery protocols with 4-hour RTO through Azure Site Recovery implementation • Configured DFS namespace and replication for 5TB of shared data across 2 sites ensuring 99.9% file availability • Managed IT staff including hiring, training, and performance evaluation

Jan 2019 - Oct 2019

IT Manager

• Developed and implemented network and security strategies to support organizational objectives. • Oversaw the installation, configuration, and maintenance of network infrastructure including servers, switches, and Sophos firewalls. • Managed IT staff, including hiring, training, and evaluating employees. • Monitored system performance and implemented security policies to ensure maximum uptime and data protection.

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Feb 2018 - Dec 2018

Network & System Admin

• Installed, configured, and administered Windows Server, Active Directory, group policy, file shares, and Sophos Firewall. • Monitored system performance to ensure maximum uptime and availability. • Developed security policies to protect data, software, and hardware

May 2015 - Feb 2018

Technical Support and Deployment

• Provided technical support for projects: Petroleum Products Distribution Management, Social & Solidarity Safety Programs, Farmer Development Program, Traffic Department in Ministry of Interior.

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Dec 2014 - May 2015

IT Network Official

Installing, Configuring and administrating windows server,Active Directory, group policy, file shares and Sophos XG Home Edition Firewall UTM Other rules: Bookkeeping official and E-Trade Official

Dec 2013 - Sep 2014

Customer Service

Technical Support Agent for TE-Data Up Q account

Nov 2008 - Sep 2013

Customer Service

IT Official: Installing, Configuring, and administrating windows server, Active Directory, group policy, file shares and Firewall. Other Rules Margin trading official, Bookkeeping official, Back-office official of International Trading, Customer Service

Nov 2006 - Nov 2008

Customer Service

Customer Service Official in 6th of October Branch Delegate for the headquarters and Customers. IT official of the Branch

Education

Education

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Bachelor's Degree

Add academic specialization, honors, and graduation details.

Certifications

Certifications

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Azure Solutions Architect Expert

Skills measured: Design identity, governance, and monitoring solutions Design data storage solutions Design business continuity solutions Design infrastructure solution

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Azure Administrator Associate

Skills measured: Manage Azure identities and governance Implement and manage storage Deploy and manage Azure compute resources Implement and manage virtual networking Monitor and maintain Azure resources

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Azure Virtual Desktop Specialty

Skills measured: Plan and implement an Azure Virtual Desktop infrastructure Plan and implement identity and security Plan and implement user environments and apps Monitor and maintain an Azure Virtual Desktop infrastructure

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Azure Network Engineer Associate

Skills measured: Design and implement core networking infrastructure Design, implement, and manage connectivity services Design and implement application delivery services Design and implement private access to Azure services Secure network connectivity to Azure resources

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DevOps Engineer Expert

Skills measured: Design and implement processes and communications Design and implement a source control strategy Design and implement build and release pipelines Develop a security and compliance plan Implement an instrumentation strategy

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Azure Developer Associate

Skills measured: Develop Azure compute solutions Develop for Azure storage Implement Azure security Monitor, troubleshoot, and optimize Azure solutions Connect to and consume Azure services and third-party services

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Teams Administrator Associate

Skills measured: Configure and manage a Teams environment Manage teams, channels, chats, and apps Manage meetings and calling Monitor, report on, and troubleshoot Teams

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Azure Data Engineer Associate

Design and implement data storage Develop data processing Secure, monitor, and optimize data storage and data processing

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MCSA: Windows Server 2012

Microsoft Certified Professional

Languages

Language Proficiency

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Arabic Native
English Professional
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Welcome to my blog

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Contact

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Cairo, Egypt

m.rafik@m-rafik.com

+20 01001350812